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FAQ

We strive to give you the best products

At Brunette, we are committed to delivering premium haircare solutions that bring out the best in you. Each product is carefully crafted to meet the highest standards of quality, using nature-inspired ingredients that nourish and protect your hair. Here’s what makes our products exceptional:

Organic Formulations

Lightweight, non-toxic, and designed to last all day, our products offer smooth hydration and ultimate nourishment for your hair.

Natural Extracts

Crafted from botanical ingredients and nutrient rich oils, packed with functional and eco-sustained minerals.

Pureness Commitment:

Our products are made with carefully selected, skin-safe ingredients, and we prioritize using natural, cruelty-free components.

Crueltry Free

Natural honey, and propolis extracted without harmful practices.

Common Questions

Due to hygiene and safety concerns, we do not accept returns on opened products unless they are defective or damaged. If you receive a damaged item, please reach out to us within 7 days for a refund or replacement.Refunds are provided for defective or damaged products. Once we receive and inspect the returned item, your refund will be processed.

At Brunette, we currently offer two amazing products:

  • Hair & Body Fragrance – A warm and nutty, all-over fragrance that  lightly scents your skin and hair.
  • Honey Infused Hair Oil – A nourishing hair oil that helps repair and add shine to your hair with the natural goodness of honey.

We carefully select high-quality, skin-safe ingredients.

  • Our Hair & Body Fragrance features a blend of natural fragrance to give you a fresh, delicate scent.
  • The Honey Infused Hair Oil contains honey, known for its nourishing properties, along with natural oils that hydrate and repair damaged hair. Both products are free from harmful chemicals and are cruelty-free.

Yes, both products are designed with sensitive skin in mind. However, we always recommend doing a patch test first, especially if you have known allergies or sensitivities.If you have an allergy to honey or propolis, we recommend that you do not use our products containing these ingredients. Honey and propolis are natural bee products that may cause allergic reactions in sensitive individuals. Always consult with a healthcare professional before using products that contain these ingredients. For a safe experience, please check the ingredient list carefully before purchase.

To ensure the best quality, we recommend using them within 12 months of opening. Keep the products stored in a cool, dry place, away from direct sunlight, to maintain their freshness and effectiveness.

While we don’t offer returns for opened products, we’re here to help! Please reach out to our customer support team if you have any issues with your order.

To maintain the quality of your products, store them in a cool, dry place away from direct sunlight. Keep the bottles tightly closed when not in use to preserve the fragrance and efficacy.